When you need a mortgage or you need to look at protecting yourself we will work hard for you to find the best possible solution. We will do this quickly and efficiently and look after you throughout the whole process.
We can meet at our local office in Nottingham, in the comfort of your own home or anywhere which is convenient for you. We want to be as flexible as possible for you to make getting a new mortgage as easy as it can be. We feel that buying a new home or finding a new deal for an existing mortgage should not be difficult or stressful and that someone should be guiding you through it all.
From your first contact with us, you will have a dedicated mortgage adviser as well as a team who will always be on hand to answer any questions to give you updates throughout. You will have access to your own dedicated online portal which will conveniently keep you updated with the progress of your application. You can call, text or email any questions you have; we want to be available for you.
We work closely with a large panel of lenders and insurance providers to find you the right products to suit you and to get you the right deal. We offer a completely free, no obligation consultation so we can explain further what we can do for you and your options.
Cathy worked as a customer service officer in the NatWest bank for 35 years before being made redundant in 2014.
More recently she has worked within the civil service before moving to Key Mortgages to work with Ryan in July 2020. Outstanding customer service has always been of the utmost importance to Cathy and her skills gained from working on the frontline at NatWest are invaluable to this business.
Cathy is usually the first person our new clients speak to when they make an enquiry and she ensures that our high service standards are met throughout our client's journey with us. She is also our social media guru as well as running the office on a day to day basis.
Cathy enjoys time with her family, pottering around in the garden and you can often find her out and about at local networking events.
Ellie took over from Cathy as our new Client Manager in January 2021. Ellie came to us with over three years of experience in a similar role having worked for a large mortgage broker firm prior to joining Key Mortgages. Before this she attended college where she studied Psychology, Sociology and Law.
Ellie ensures all of our clients have a smooth journey by keeping them up to date and informed on a regular basis. She is the main point of contact for all of our clients through their homebuying journey and is there to deal with everything from start to finish.
Ellie enjoys spending time with her two French Bulldog's, and you may also find her socialising with friends.
Beth has recently joined the team at Key Mortgages in September 2021 as our second Client Manager. She is very experienced within the industry having worked for a large mortgage broker firm before joining us. Prior to this Beth was a qualified hairdresser for 5 years gaining a wealth of customer service knowledge.
Beth will be a client's main point of contact alongside Ellie, chasing lenders and solicitors, and keeping clients updated along the way. She will ensure our clients have the best service from application to completion.
Outside of work Beth enjoys time at the gym, socialising and quality time with family and friends.
Daniel has worked in the financial services industry for just under 3 years. Prior to this he had worked in the Estate Agency sector helping people move since 2016.
Before becoming part of the team at Key Mortgages he was working at a large mortgage broker firm based within a busy estate agent in Lincoln. There he gained a great deal of knowledge around helping clients to buy their dream home and getting them that all important mortgage offer sent out.
Having worked with Ryan before and both being experts in their field, Daniel couldn't wait to be a part of the team. He is here to help and support our clients by giving them specialist advice and making sure they have a stress-free journey from start to finish.
At home Daniel enjoys spending his time going on long walking adventures with his Labradoodle Cooper and seeing close friends.
Ryan has worked in financial services since he was 18 years old. Working his way through various jobs within the banking industry he eventually went onto his first Mortgage advice role in 2013.
His final job before setting up Key Mortgages and Protection, later to become Key Mortgages, was working for a large mortgage broker firm where he won several awards for service and performance. Ryan felt that he could take the vast wealth of knowledge he had gained and make the process of getting a mortgage much easier and more personal. He therefore decided to set up his own company at the beginning of 2020, to make that difference for his customers.
Ryan was born in Nottingham and other than a few years away in Lincoln and Leicester has lived and worked in Nottingham all of his life. He is a keen footballer and golfer and loves to talk about all things travel related.
We are in partnership with PASIC, a local charity supporting families across the East Midlands living with cancer. Find out more about their work by following this link.
To show our support we will be donating £20 for every mortgage application that we do along with fundraisers in the near future.